Privacy Policy

At Llinos Scissor, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and share your personal data.It applies to information collected through our websites,social media interactions,email, phone calls, competitions, and events.

Personal Data We Collect

We collect personal data that can identify you. This excludes anonymous data where identifying information has been removed. We collect the following categories of data:

Identity: First name, last name, title, date of birth (optional), gender
Contact: Email address, billing address, delivery address, location, country, phone numbers
Financial: Payment card details (masked), bank account (limited details), PayPal account name and email address (optional)
Transaction: Purchase details, including order number, items, discounts, shipping, etc.
Technical: Device details (used to access our website/apps), IP address, login data, browser information, operating system, location data
Profile: Order history, brand/category interests, preferences, feedback, survey responses
Usage: Website/app usage data (how you interact, search history, etc.)
Marketing and Communications: Preferences for receiving marketing communications (email, SMS, post, phone)
We also collect and use anonymized data for statistical and demographic purposes.This data cannot be used to directly identify you.

How We Collect Your Data

We collect your data through various methods:
Direct Interactions: You provide data when creating accounts, purchasing products, subscribing to communications,completing surveys, or contacting us
Automated Technologies: Cookies collect technical, usage, and incomplete order/basket data from your website interactions. Please refer to our Cookie Policy for details.
Third Parties: We may receive technical data from analytics providers, affiliate networks, payment and delivery services.

How We Use Your Data

We only collect and process your data when we have a legal basis. This basis depends on the purpose of collection:

Consent: You may consent to data collection for marketing communications.
Contractual Necessity:We need your data to fulfill orders, provide customer support, or process payments.
Legitimate Interests:We use your data for our legitimate business interests, such as website improvement or marketing activities, provided your rights are not overridden.
Legal Obligations: We may be required to collect and disclose your data by law.
Marketing Preferences, Ads, and Cookies

We may send you marketing communications based on your preferences. You may have opted in by:

Creating an account
Purchasing from us
Signing up for our mailing list
We analyze your purchase history, location, and order timing to personalize marketing materials displayed on our website, social media, and emails.

Links to Other Websites and Third Parties

Our website may link to external websites and social media platforms. These have their own privacy policies, and we are not responsible for their practices.

How We Share Your Data

We may share your data with third parties in the following situations:

With Your Consent: We may share your data with partners for co-branded promotions, upon your consent.
Service Providers: We may share your data with IT service providers, payment processors, and delivery companies to fulfill orders and support our website.
Analytics and Marketing: We may share anonymous data with analytics providers, search engines, and social media platforms for marketing purposes.
Legal Obligations: We may disclose your data if required by law.
Your Rights

You have several rights under data privacy legislation:

Access: You can request a copy of your personal data and information about how we process it.
Correction: You can request to correct any inaccurate personal data.
Erasure: You can request to have your personal data deleted, subject to certain limitations.
Data Transfer: You can request a digital copy of your personal data or transfer it to another company (applicable to automated data you provided consent for).
Changes to This Privacy Notice

We may update this privacy policy. We will notify you of significant changes through our website, apps, or email.

Contact Us

If you have questions about this privacy policy or your rights,please contact us at [email protected]